on the use of the website www.nexuselectro.hu
1. Preamble
Welcome to our website! Thank you for honoring us with your trust during your purchase!
The website www.nexuselectro.hu is operated by Nexus Electro Kft.
Please be informed that if you order products from us through the website, the content of the contract established between us – alongside the provisions of the relevant mandatory legal regulations – shall be determined by these General Terms and Conditions (hereinafter: GTC).
Accordingly, these GTC contain the rights and obligations pertaining to you and Nexus Electro Kft., the conditions for the conclusion of the contract, performance deadlines, shipping and payment terms, liability rules, and the conditions for exercising the right of withdrawal. The appendices to these GTC include the information sheets and declaration templates available on the website, as well as separate notices provided on the site.
Please read this document carefully before finalizing your order, as by finalizing your order, you accept the contents of these GTC!
If you have any questions regarding these General Terms and Conditions, the use of the website, individual products, the purchase process, or if you wish to discuss individual needs, please contact our staff using the provided contact details!
2. Introductory Data, Definitions, Interpretative Provisions
Data of the Service Provider/Seller/Business
Name: Nexus Electro Kft.
Registered Office: 6771 Szeged, Sarkantyú utca 107
Registration Number: 06 09 005282
Tax Number: 11592088-2-06
Phone Number: +36 70 371 6905
E-mail: karoly.kovacs@nexuselectro.hu
Website: www.nexuselectro.hu
Bank Account Number:
Hosting Provider Data
Name: WebHostIcon Tárhely- és Domain Szolgáltató Kft.
Address: 1081 Budapest, Légszesz u. 4.
Contact: ugyfelszolgalat@webhosticon.hu, + 36 30 598 7210
Parties: Seller and Buyer collectively
Consumer: a natural person acting outside the scope of their profession, independent occupation, or business activity
Consumer Contract: a contract where one of the parties qualifies as a consumer
Website: the www.nexuselectro.hu website, which qualifies as a means of distance communication
Contract: the sales contract established between the Seller and the Buyer through the use of the Website and electronic mail
Means of distance communication: a tool suitable for making a contractual declaration in the absence of the parties – for the purpose of concluding a contract. Such tools include, in particular, addressed or unaddressed printed matter, standard letters, advertisements published in press products with order forms, catalogs, telephones, faxes, and tools providing internet access
Distance contract: a consumer contract concluded within the framework of a distance selling system organized for providing the product or service under the contract, without the simultaneous physical presence of the parties, whereby the contracting parties exclusively use a means of distance communication to conclude the contract
Product: any marketable movable item included in the Website's offer, placed on the market on the Website, and intended for sale, which constitutes the subject of the Contract.
Business: a person acting within the scope of their profession, independent occupation, or business activity
Buyer/You: the person concluding a contract by making a purchase offer through the Website
Warranty (in the case of contracts concluded between a consumer and a business): the mandatory warranty as defined by the Civil Code and specific legislation for consumer contracts
Relevant Legislation
The Contract is particularly governed by the following laws:
Act CLV of 1997 on Consumer Protection;
Act CVIII of 2001 on certain issues of electronic commerce services and information society services;
Act V of 2013 on the Civil Code (PTK);
Government Decree 151/2003. (IX. 22.) on mandatory warranty for certain durable consumer goods;
Government Decree 45/2014 (II.26) on the detailed rules of contracts between consumers and businesses;
NGM Decree 19/2014. (IV. 29.) on the procedural rules for handling warranty and guarantee claims for items sold under a contract between a consumer and a business
3. Scope of the GTC, Amendment of the GTC
The contract established between You and the Seller is governed by these GTC, in addition to the mandatory legal regulations. The Seller is entitled to change the provisions of these GTC within the framework of the relevant laws. Please read the provisions of the GTC before every purchase! Any modification to the GTC is valid from the moment it appears on the website. Possible changes do not affect contracts (confirmed orders) already established by that time.
3.1. Acceptance of the GTC
You are obliged to familiarize yourself with the provisions of these GTC before finalizing your order. By purchasing through the www.nexuselectro.hu website, you accept the provisions of these GTC, and the GTC shall fully form part of the contract concluded between You and the Seller.
3.2. Language of the Contract
The language of the contracts falling under the scope of these GTC is Hungarian.
3.3. Information on the Form of the Contract
Contracts falling under the scope of these GTC do not qualify as written contracts; the Seller does not file them, and following performance, the Seller does not store data related to the contract. We recommend that you keep the data proving the purchase for the purpose of any subsequent legal claims.
3.4 Prices
Prices are indicated in Hungarian Forints (HUF) and include 0% VAT. Prices are for informational purposes; we reserve the right to change prices.
4. Additional Consumer Information
You qualify as a consumer if, as a private person (natural person), you purchase from the Seller acting outside the scope of your profession, independent occupation, or business activity. You can access the information regarding consumer rights by clicking on this link.
5. Complaint Handling, Legal Enforcement Options
5.1. Complaint Management
A consumer may submit consumer objections regarding the product or the Seller's activities at the following contact details:
• Phone: +36 70 371 6905
• E-mail: karoly.kovacs@nexuselectro.hu
In the event of a consumer complaint, the Seller must strive to perform the repair or replacement within a maximum of fifteen days. If the consumer does not agree with the handling of the complaint, or if investigation of the complaint is not possible, the Seller shall immediately record a protocol of the complaint and its position regarding it, and provide or send a copy thereof to the consumer via email.
5.2. Other Legal Enforcement Options
If any consumer dispute existing between the Seller and the consumer is not settled during negotiations, the following legal enforcement options are open to the consumer:
Lodging a complaint with consumer protection authorities. If the consumer notices a violation of rights, they are entitled to turn to the competent consumer protection authority with a complaint:
Békés County Government Office
Department of Consumer Protection
5600 Békéscsaba, József Attila u.2-4.
Email: fogyved@bekes.gov.hu
Turning to a conciliation body. For the purpose of out-of-court, peaceful settlement of consumer disputes related to the quality, safety of products, the application of product liability rules, and the conclusion and performance of the contract, the consumer may initiate proceedings at the conciliation body operating alongside the professional chamber competent according to the Seller's registered office. The Seller shall cooperate with the Body during the proceedings. In the application of the rules relating to the Conciliation Body, civil organizations, churches, condominiums, housing cooperatives, micro, small and medium-sized enterprises according to specific laws are also considered consumers if they buy, order, receive, use, or utilize goods, or are recipients of commercial communication or offers related to the goods.
Békés County Conciliation Body
Address: 5601 Békéscsaba, Penza ltp. 5.
Phone number: (66) 324-976, 446-354, 451-775
Fax number: (66) 324-976
Name: Dr. László Bagdi
E-mail address: bmkik@bmkik.hu
Online Dispute Resolution Platform. The European Commission has created a website where consumers can register, thus enabling them to settle their disputes related to online shopping through it by filling out a request, avoiding court proceedings. Thus, consumers can enforce their rights without, for example, distance preventing them from doing so. If you wish to make a complaint regarding a product or service purchased on the internet and do not necessarily want to go to court, you can use the online dispute resolution tool. On the portal, you and the merchant you complained against can jointly choose the dispute resolution body you wish to entrust with handling the complaint. The online dispute resolution platform is available here: https://ec.europa.eu/consumers/odr
Court proceedings. The consumer is entitled to enforce their claim arising from a consumer dispute before a court within the framework of civil proceedings according to the provisions of Act V of 2013 on the Civil Code and Act CXXX of 2016 on the Code of Civil Procedure.
In consumer protection administrative authority matters, the consumer protection inspectorates of the capital and county government offices act in the first instance with county jurisdiction. Jurisdiction is established by the consumer's residence, the business's seat, site, as well as the place where the violation was committed. The application can be submitted to any competent inspectorate.
The consumer may also turn with their complaint to the Békés County Government Office, Department of Technical Licensing and Consumer Protection, Consumer Protection Division, the address of which is: 5600 Békéscsaba, József Attila u. 2-4.
6. Data Protection
You can access our Privacy Policy by clicking on this link.
7. Copyrights
According to Section 1(1) of Act LXXVI of 1999 on Copyright (hereinafter: Szjt.), the website is considered a copyrighted work, thus every part of it is under copyright protection. Based on Section 16(1) of the Szjt., the unauthorized use of graphic and software solutions, and computer program creations found on the website, as well as the use of any application with which the website or any part of it can be modified, is prohibited. Any material may only be taken from the website and its database – even with the written consent of Nexus Electro Kft. – by referring to the website and indicating the source.
8. Other
If any point of the GTC is legally incomplete or ineffective, the further points of the contract shall remain in effect, and instead of the ineffective or faulty part, the applicable provisions shall be valid.
The Seller does not have a code of conduct according to the Act on the Prohibition of Unfair Commercial Practices against Consumers.
9. Operation of Digital Data Content, Technical Protection Measures
The availability of the servers providing the data appearing on the website is over 99.9% per year. Data content is stored on several hard drives in the servers using RAID technology. If any hard drive is damaged, the system remains operational with the remaining hard drives. Regular backups are made of the entire data content, so in case of a problem, the original data content can be restored.
10. Interoperability of Digital Data Content with Hardware and Software
The data appearing on the website is stored in a MySQL database. Sensitive data is stored with appropriate strength encryption; for their encoding, we use hardware support built into the processor.
11. Information on Using the Website
11.1. Information regarding the essential properties of products
On the website, information about the essential properties of the purchasable products is provided in the product descriptions and data sheets for each product. The data on the product page is for informational purposes! The images are illustrations in some cases; colors do not always correspond to reality!
11.2. Correcting data entry errors - Responsibility for the veracity of the provided data
During the ordering process, before finalizing the order, you have the opportunity to modify the data entered by you. We draw your attention to the fact that it is your responsibility to ensure that the data you provide is entered accurately, since the product is invoiced and shipped based on the data provided by you. By placing your order, you acknowledge that the Seller is entitled to pass on to you all its damages and costs resulting from your incorrect data entry or inaccurately provided data. The Seller excludes its liability for performance based on inaccurate data entry. We draw your attention to the fact that an incorrectly provided email address or the saturation of the storage space belonging to the mailbox may result in the lack of delivery of the confirmation and may prevent the conclusion of the contract.
11.3. Procedure in case of a faulty price
It may occur that a faulty price appears on the website – for example, due to a typo. In the event of an offer made at a faulty price, no contract is established between us. If you make an offer at a faulty price, the system automatically confirms it; however, this does not qualify as acceptance of the offer on our part. In the event of an offer (order) made by you at a faulty price, during the electronic – non-automated – confirmation sent by the Seller's staff, the Seller's staff will draw your attention to the correct price and may offer to conclude the contract at the correct price. You are not obliged to make an offer or conclude a contract at the correct price communicated by the Seller instead of the faulty price. In this case, no contract is established between the parties.
12. Order Process
You do not need to register to use the website or to make a purchase. For a more convenient purchase, we recommend that you register, because then you will not have to re-enter your details for the next purchase.
The information provided on the website does not qualify as an offer to conclude a contract on the part of the Seller. In the case of orders falling under the scope of these GTC, you qualify as the offeror, and the contract is established with the acceptance by the Seller of the offer made by you through the website according to the provisions of these GTC.
12.1. Selecting the Product
You can select the desired products by clicking on the product categories on the website. By clicking on individual products, you find the product's photo, article number, description, price, and dimensions. In case of purchase, you must pay the price indicated on the website. The products are marked with illustrated photographs.
12.2. Adding to Cart
After selecting the Product, you can place – any number of – products into the cart by clicking the "Add to Cart" button without this creating a purchase or payment obligation for you, since adding to the cart does not qualify as making an offer.
We recommend that you place the product in the cart even if you are not sure you wish to purchase it, because this makes it clear for you at a glance which products you have selected at that moment, and you can view and compare them on one screen. The contents of the Cart can be freely modified until the order is finalized; any products can be removed from the cart, new products can be added, and the desired number of items can be changed.
If you do not wish to select more products, click the "Cart" button at the top of the website, then the "Proceed to Checkout!" button!
12.3. Viewing the Cart
While using the website, you can check the contents of the cart at any time by clicking on the "Cart" icon at the top of the site. Here you have the opportunity to remove selected products from the cart or change the number of items.
If you do not wish to select and add further products to the cart, you can continue the purchase by pressing the "Proceed to Checkout!" button.
12.4. Providing Customer Data
After pressing the "Proceed to Checkout" button, you can continue the purchase by providing the shipping data. Subsequently, you can select the desired payment and shipping method.
12.5. Reviewing the Order
As the last step of the purchase, before finalizing the order, you can review your order. Here you can see a summary of the data previously provided by you, such as the contents of the Cart, user, billing and shipping data, and the amount to be paid by you. In the text box at the bottom of the page, you can optionally provide additional information.
13. Finalizing the Order (Making an Offer)
If you have made sure that the contents of the cart correspond to the products you wish to order and that your details are correct, you can close your order (make your offer) by clicking the "Purchase" button. By pressing the "Purchase" button, you expressly acknowledge that your offer is to be considered made, and your declaration – in case of confirmation by the Seller according to these GTC – entails a payment obligation.
14. Order Processing
Processing of orders takes place continuously. You have the opportunity to place an order at any time. You will receive an automated feedback about the order according to point 14.1. If the order is placed after working hours, it will be processed on the following working day. Your offer binds you only for a period of 48 hours if the Seller does not confirm it as per point 14.1 of these general terms and conditions.
14.1. Automated Confirmation Email, Conclusion of the Contract
Following your order, you will receive an email notification from the Seller to the email address provided by you. The feedback is an automated email, which records the fact that your order has arrived through the website, and this confirmation qualifies as acceptance of your offer. If you notice that the automated confirmation email notification contains your data incorrectly (e.g., name, shipping address, phone number, etc.), you are obliged to communicate this fact to us immediately via email, simultaneously providing the correct data. If you do not receive the automated confirmation email within 24 hours of your order, please contact us, as it is possible that your order did not reach our system due to technical reasons.
It may happen that the product selected by you is not available in our warehouse; the actual performance time depends on the stock, however, you will receive information about this and can indicate whether this is acceptable to you. If you cannot accept the shipping deadline and indicate this fact to the Seller via email within 48 hours of the arrival of the email sent by the Seller into your mailbox, the contract is not established, and no payment obligation shall burden you, nor a shipping obligation the Seller.
15. Method and Conditions of Payment
15.1. Totality of your Payment Obligations
The order summary and the confirmation email according to point 14.1 contain every cost payable by you.
15.2. Payment Methods
In our webshop, payment via bank transfer in advance and cash on delivery is possible. In the case of payment by transfer, the Buyer pays the countervalue of the ordered product at the time of placing the order. In the case of cash on delivery, the Buyer must pay the countervalue of the ordered product and the shipping fee upon receipt of the ordered product. In the case of a cash-on-delivery order, an additional cost of +200 HUF burdens the Buyer.
16. Receipt of the Ordered Product - Shipping Methods
16.1. MPL Home Delivery with Cash on Delivery
In the case of this shipping method, the ordered products are delivered by Magyar Posta, which deliveries may take place on working days between 8 AM and 5 PM. Delivery takes place on the working day following dispatch. The fee for this shipping method, including the 200 HUF cash-on-delivery fee, is: 1,810 HUF
16.2. MPL Home Delivery with Bank Transfer
In the case of this shipping method, the ordered products are delivered by Magyar Posta, which deliveries may take place on working days between 8 AM and 5 PM. Delivery takes place on the working day following dispatch. The fee for this shipping method is: 1,590 HUF
16.3. MPL Post-Office-Retained (Postán maradó) Pick-up with Cash on Delivery
In the case of this shipping method, you can specify at which post office you wish to pick up your package during the opening hours of the given post office. Delivery takes place on the working day following dispatch. The fee for this shipping method, including the 200 HUF cash-on-delivery fee, is: 1,710 HUF
If the Buyer does not pick up their package even on the fifth working day following its arrival at the chosen post office, and it is returned to us, the shipping fee burdens the Buyer. In this case, re-sending the package can only take place after the advance transfer of the countervalue of the ordered product or products.
16.4. FOXpost Locker with Cash on Delivery
In the case of this shipping method, you can specify from which FOXpost locker you wish to pick up your package. Delivery takes place within 1-3 working days following dispatch. The fee for this shipping method, including the 200 HUF cash-on-delivery fee, is: 1,340 HUF
You can find more information about the availability of FOXpost lockers at the following link:
https://foxpost.hu/csomagautomatak
If the Buyer does not pick up their package even on the fifth working day following its arrival at the chosen FOXpost locker, and it is returned to us, the shipping fee burdens the Buyer. In this case, re-sending the package can only take place after the advance transfer of the countervalue of the ordered product or products.
16.5. FOXpost Locker with Bank Transfer
In the case of this shipping method, you can specify from which FOXpost locker you wish to pick up your package. Delivery takes place within 1-3 working days following dispatch. The fee for this shipping method is: 1,130 HUF
You can find more information about the availability of FOXpost lockers at the following link:
https://foxpost.hu/csomagautomatak
If the Buyer does not pick up their package even on the fifth working day following its arrival at the chosen FOXpost locker, and it is returned to us, the shipping fee burdens the Buyer.
16.6. Permissible Delivery Address
The delivery address for products can exclusively be an address found within the borders of Hungary. In case of a delivery request outside the borders of Hungary, please contact us for personal coordination (in this case, the indicated shipping fees are not valid, as they are exclusively applicable for Hungarian delivery addresses)!
16.7. Presumption of Authorization for Receipt
The Seller considers the person entrusted with receiving the product to be your representative designated for this task, who, beyond receiving the product, is also entitled to make legal declarations regarding the handover-takeover.
17. Procedure for Quality and Quantity Objections
You are obliged to make any quality or quantity objections regarding the received product that are observable by visual inspection at the time of handover-takeover, and further, to compare the received product with the items listed on the invoice and communicate any discrepancies.
If possible, examine the package upon delivery in front of the courier and, in case of damage, request a protocol to be recorded.
You may lodge a complaint even after the handover-takeover, which you can do at any of our contact details below:
Phone: +36 70 371 6905
E-mail: karoly.kovacs@nexuselectro.hu
By post: 6771 Szeged, Sarkantyú utca 107
18. Performance Deadline
Regarding the order, the general performance deadline is a maximum of 10 working days from the confirmation of the order, or – if the Seller exercises this right – from the crediting of the advance payment to the Seller's bank account. This shipping deadline is for informational purposes; deviation from this will be indicated via email in all cases. By accepting these general terms and conditions, you acknowledge that the Seller expressly excludes its liability for damages due to exceeding the specified shipping time.
19. Reservation of Rights
It may happen that the distribution of certain products listed on our website has ceased. In view of this, we reserve the right to reject already confirmed orders in part or in full. Partial performance may only take place following coordination with you. In the event of advance payment of the product's purchase price, the amount will be refunded to you within 14 working days.
I acknowledge that the following personal data stored in the user database of www.nexuselectro.hu by the data controller Nexus Electro Kft. (6771 Szeged, Sarkantyú utca 107, karoly.kovacs@nexuselectro.hu, +36 70 371 6905) will be transferred to SimplePay Zrt. as a data processor. The scope of data transmitted by the data controller is the following: name, phone number, email address, billing address, shipping address.
The nature and purpose of the data processing activity performed by the data processor can be viewed in the SimplePay Privacy Policy at the following link: https://simplepay.hu/adatkezelesi-tajekoztatok/